Our Buying and Returns Policy
We aim to make it as simple as possible to make a wise diamond purchase. We advocate making a slow and well-researched purchase decision, but we also offer a buying and return policy to help provide our clients with comfort around a purchase.
Paying for your jewelry
We offer the following payment methods, please note the purchase order number on your payment:
1. Wire transfer
2. Certified check (made out to David S. Diamonds, Inc.)
3. Personal check (items will be available for release after the check clears — NY State: 4 business days; Out of State: 7
business days)
4. Major credit cards (credit transactions include a surcharge — 3% fee for in-house processing, 4% fee for remote
processing)
Shipping
We ship all items using UPS overnight service; packages typically arrive between 9 a.m. and 12 p.m. All items
require an adult signature upon receipt. If you have a front desk / doorman / concierge you'd like to leave your package
with, we need to know in order to note it on your package or the driver will not leave your package due to its high value.
Packages are insured by UPS until they are signed for.
Cancellations
Customers have 4 weeks from the order placement date to cancel your order for a full refund of any payments
you may have made towards the order. Please contact us via phone or email with your cancellation request and then
proceed to return the purchase order receipt.
Returns
Customers have 4 weeks from the receipt date to return the item for a full refund less additional fees including shipping/insurance and credit card surcharges. Items must be in their original new and unused condition with all original documentation. Special orders are final sale. We guarantee the diamond quality and metal quality.
